Shipping Policy

1. Overview

EverGrowth Global LLC ("we," "our," or "us") is committed to delivering your orders efficiently and reliably. This Shipping Policy outlines our shipping methods, estimated delivery times, costs, and related information for purchases made through any of our e-commerce brands. Please note that specific shipping details may vary by brand — refer to the individual brand's shipping information at checkout for precise terms.

2. Shipping Destinations

We currently ship to customers in the following regions:

• United States — All 50 states and U.S. territories
• Canada
• United Kingdom
• European Union — All member states
• Australia & New Zealand
• Select international destinations — Additional countries may be available depending on the brand and product

If your country is not listed, please contact us at hello@evergrowthglobal.com to check availability.

3. Processing Time

All orders require a processing period before they are shipped. Typical processing times are:

• Standard orders: 1–3 business days
• Custom or personalized items: 3–7 business days
• Pre-order items: As specified on the product page

Processing times do not include weekends or public holidays. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

4. Estimated Delivery Times

Once your order has been shipped, estimated delivery times are as follows:

• United States (Standard): 5–8 business days
• United States (Express): 2–4 business days
• Canada: 7–14 business days
• United Kingdom: 7–14 business days
• European Union: 8–16 business days
• Australia & New Zealand: 10–18 business days
• Other international: 12–25 business days

Please note that these are estimates and actual delivery times may vary due to carrier schedules, customs processing, and other factors beyond our control.

5. Shipping Costs

Shipping costs are calculated based on the destination, package weight, and shipping method selected at checkout. Specific costs will be displayed during the checkout process before you complete your purchase. We may offer free shipping promotions from time to time — these will be clearly indicated on our websites.

6. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can use this tracking number on the carrier's website to monitor the status of your delivery in real time.

7. Customs, Duties, and Taxes

For international orders, please be aware that your package may be subject to import duties, taxes, and customs fees upon arrival in your country. These charges are the responsibility of the recipient and are determined by your local customs authority. We have no control over these charges and cannot predict their amount. We recommend contacting your local customs office for more information before placing an international order.

8. Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address, unclaimed delivery, or refusal of delivery, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment. Please ensure that your shipping address is accurate and complete at the time of checkout.

9. Lost or Damaged Packages

If your package appears to be lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date at hello@evergrowthglobal.com. We will work with the carrier to investigate and resolve the issue, which may include reshipping the order or issuing a refund.

10. Contact Us

If you have any questions about shipping, please contact us:

EverGrowth Global LLC
Email: hello@evergrowthglobal.com
Website: evergrowthglobal.com